FAQs

Q: What is the minimum purchase amount?

A: There is no minimum purchase amount. DHES does have promotional campaigns whereby the delivery fee is waived as long as the minimum purchase amount for that specific on-going campaign is fulfilled. Else, the corresponding delivery charge shall apply.
Q: I have an item but I am not sure how to describe it and whether your website carries this item?

A: You can draft us an inquiry and attach the product photo(s) via CONTACT US. Our friendly DHES Customer Service will do their best to assist you accordingly.
Q: An account is needed before an order can be made?

A: Yes, you need to register to create an account first with Dragon Hardware & Electrical Services (DHES), a leading Singapore e-commerce hardware company.
Q: How to place an order?

A: > Log in into your DHES account > Select the product that you want, determine the corresponding quantity and add to cart > Ensure the Ship-To details are correct and check out > Complete the payment via your preferred payment method > An order confirmation will be sent via email